Return Policy

We test all of our products before shipping to ensure they are in working order. 
Your Satisfaction Is Our Number One Concern

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM ehomful WITHIN A TEN (10) DAY PERIOD ONCE THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
 
All products are considered 'special ordered" by the person ordering and are "NOT" subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by ehomful.cn before product(s) is returned. ehomful.cn will replace, refund, or credit your account for returned product(s) at ehomful.cn's discretion. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products. Any fees related to return freight for repairs or replacement items shall be covered by the end user.